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The Prescott Daily Courier | Prescott, Arizona

home : features : features November 25, 2015

6/7/2013 6:00:00 AM
Ask the contractor
Reputable HVAC servicers can repair any unit
Sandy Griffis
Yavapai County Contractors Association

Q: We're taking your advice and getting an HVAC tune-up prior to our hot summer weather arriving. Do you think it is important to use a company that sells the specific brand of our HVAC unit? - Jim and Jane, Cottonwood

A: In talking with Ragen Hamilton, service manager of Moyers Heating & Cooling, and Troy Koski, owner of TDK Comfort Systems, both feel that it is not necessary to call the vendor to service or repair the unit. A quality HVAC contractor will and should employ NATE (North American Technical Excellence)-certified technicians or technicians who are highly educated in the HVAC field, and therefore are able to service all makes and models. It is important that HVAC companies keep their staff trained and up to date on the latest technology and build relationships with the manufacturers.

When it comes to servicing the higher-end multiple stage modulating furnaces or boilers, you might want to stay with an authorized dealer and service provider, but again, verify the service tech education and training.

Troy from TDK shared a story about a customer who found out a rat had eaten the majority of the HVAC wires in the compressor. The customer called an unlicensed contractor because the price was right and, consequently, the problem went from bad to worse. Several hundred dollars later, the client called TDK to repair the unit properly.

It is important to remember that, this time of the year, our area if flooded with specials that are "too good to be true" for HVAC servicing, and many of these companies do not hire staff that are properly trained, and are just attempting to install and sell equipment and not repair systems


I just read new research on general awareness about sustainability, and attitudes are changing for the better. Eight out of 10 consumers have a positive association with the term "green" and want to be known as having a "green life."

Here are some interesting research results:

85 percent feel that if they were selling their home, highlighting energy-efficient features would help it sell faster 59.6 percent of homeowners feel they are living the "green life."

40.4 percent of homeowners feel they are not living the "green life"; of that 40.4 percent, only 9.6 percent do not want to live more of a "green life."

79.8 percent of new homebuyers would want their new home to have a green rating such as Energy Star or LEED.

When homeowners think of "green living" they are most concerned with:

• Energy efficiency

• Leaving the world in a better place for their children

• Saving the planet

• Recycling

• Reducing pollution

Over the past six months homeowners have lived a greener lifestyle by:

• Buying organic consumables

• Reducing packaging coming into the home or business

• Reducing chemicals in the home

• Shopping for products are resale or salvage or thrift stores

• Driving less

• Using standby power strips and unplugging electronics.

Yavapai County Contractors Association (YCCA) is a professional association representing licensed, bonded and insured contractors, suppliers, distributors and business entities. Call YCCA for information on hiring a contractor at 778-0040. Submit questions to or through

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Reader Comments

Posted: Friday, June 07, 2013
Article comment by: paul scrivens

Hi Sandy,

I was pleased to see your reference to the green awareness statistics these numbers combined with the new building codes shows some real progress. I also understand you are having someone come to town to lecture on the virtues of green (energy efficient) building another positive move.

Paul Scrivens

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